The status on service ticket # [srnumber] has been changed to [srstatus] and is considered closed. The service ticket was closed by you or someone from [companyname].
If this ticket was closed in error, please reopen the ticket by clicking on “View My Ticket” and then “Reopen Ticket” OR reply to this email.
Your customer experience MATTERS! Tell us how you feel about the service received. Click on a face.
Awesome
Good
Bad
Click “View My Ticket” to view additional details or reopen the ticket.